Job Summary

We're looking for the right individual to join our growing team at Hippo Labs, contributing to important, impactful work in the healthcare technology space.

Our Clinical Lead will be a practicing NHS GP who will work closely on our Proactive Care Automation product, offering clinical input and oversight. You’ll wear many hats including talking to our customers, helping to shape our clinical content and driving our compliance and regulatory agenda.

You don’t need to have had experience working in a software company before, but as a start-up with a fast-paced, high performance culture, we’re looking for a clinician who can adapt quickly and fit in with our team and our culture.

The role is based at our Head Office in London (SE1) with some flexibility to work from home. We're ideally looking for a part-time candidate (2-3 days per week) but are open to full-time applications provided you maintain at least 1 session per week as a practicing NHS GP.

The salary range for this role will be competitive and aligned with similar positions in the market.

What you’ll be doing in this role

• Clinical Voice: Leverage your knowledge and experience to provide expert clinical input into our product design and development.
• Clinical Targets Content: Review, refine, and build out our clinical content portfolio to ensure it’s accurate, useful, and evidence-based.
• Compliance & Safety: Act as the Clinical Safety Officer and Caldicott Guardian, guiding our compliance and regulatory agenda.
• Collaboration: Work with sales and customer success teams to ensure customers understand the value of our products.
• Product Development: Help evaluate and prioritise feature development to ensure practice needs are met.
• Know everything Hippo: Build a deep understanding of our products and the needs of our practices / their patients - this is critical to everything else.

The above is a high-level summary of the job description. We’d be more than happy to share the full job description later in the application process, but please note that it is likely to change / evolve over time. As a growing start-up you’ll likely be asked to wear multiple hats and get stuck in!

We’re looking for someone who

• Is a qualified GP with an active GMC registration and experience in NHS primary care.
• Has a strong understanding of NHS Primary Care, including QOF, and call/recall processes.
• Is passionate about improving operational efficiency and patient outcomes in primary care.
• Has a strong interest in product and design, ideally beyond healthcare technology.
• Takes initiative, is entrepreneurial and is comfortable owning projects independently.
• Is thoughtful & organised, can manage multiple priorities while maintaining high attention to detail and quality outcomes.
• Loves solving problems, combines curiosity and analytical skills to overcome hard challenges creatively and intelligently.
• Is adaptable and able to thrive in a fast-paced, rapidly changing environment.
• Is curious and eager to learn, bringing their clinical experience into the start-up world.
• Is a team player, able to communicate effectively while also listening to get the best outcomes for our product and customers

Preferred but not required:

• Experience working with digital clinical safety regulations (e.g., DCB0129).
• Experience in healthcare technology or digital health initiatives.
• Experience working in a start-up environment.

Even if you don’t meet all the criteria, we encourage you to apply if you’re excited about the role and believe you have the skills to succeed.

Role Details

• Hours: Part-time (2-3 days per week) preferred, full-time considered.
• Salary: Competitive, based on experience.
• Location: London (SE1) – we prefer working together in the office, but you’ll have the flexibility to work from home when needed.
• Hiring process: Our process will be c. 2-3 stages after application. We’re looking to complete the process by mid-February.

About Us

The NHS has been a leader in patient care for decades but its technology has always lagged behind. We're here to build platforms that empower NHS teams to work more effectively - delivering better outcomes for patients and simplifying their day-to-day tasks.

Hippo Labs is already transforming technology for NHS GP practices. Our Hippo Recaller platform empowers practices to automate their proactive care processes so that GPs can shift their focus to prevention over cure. By using our platform, practices can improve health outcomes for patients and reduce their own workload. We’re already helping GP Practices up and down the country - last year we facilitated over 30k patient appointments and saved thousands of hours for practice teams. Our customers love us and in the last six months we’ve grown almost 3x.

We're an early-stage start-up based in London with ambitions to build something truly game-changing in the MedTech space. As a small, passionate team, we’re looking for like-minded people who are supremely talented and care deeply about their work so that we can make a real difference to our customers and to the wider NHS.

Why Join Us?

Joining Hippo Labs means being part of something transformative. Here's why you'll love working with us:

🌟 Make an Impact – Your work will directly improve healthcare systems for practices and outcomes for their patients from Day 1.

🚀 Shape the Future – As part of our founding team, you’ll help shape our trajectory as we grow and you’ll have the chance to really change how our NHS works.

💰 Competitive Package – Alongside a great salary, you’ll receive meaningful equity, and a Smart Pension plan designed for the future.

🩺 Wellbeing First – Comprehensive Vitality Healthcare, £500 wellbeing budget, and 25 days annual leave (plus bank holidays).

💼 Flexible Working – We focus on results, not rules, with flexibility in hours and remote working as needed.

🎉 Team Culture – Monthly socials to connect, relax, and have fun together + bigger annual Christmas and Summer get-togethers.

At Hippo Labs, you’ll get the opportunity to grow, thrive, and make a difference – all while working with a smart team that genuinely cares.